TAAS IT Academy – Refund & Cancellation Policy

Effective Date: 01/06/2026

At TAAS IT Academy, we are committed to delivering high-quality, career-focused education. This Refund & Cancellation Policy outlines the terms governing enrollment cancellations and refunds to ensure transparency and fairness.

Definitions: 

• Admission Date: The date on which the student completes payment and receives official enrollment confirmation from TAAS IT Academy.
• Course Start Date: The first scheduled instructional session of the course.
• Business Days: Monday through Friday, excluding U.S. federal holidays.
• Written Notice: A cancellation request submitted via email to info@taasacademy.com. 

 

Student-Initiated Cancellations (Before Course Start Date)

Timeframe from Admission Date	Refund Amount
Within 24 hours	100% refund
25–72 hours	50% refund
4–7 calendar days	25% refund
After 7 days	No refund

 

Cancellations After Course Start Date: 

• No refunds will be issued once the course has started.
• Access to course materials, learning platforms, recordings, or live sessions constitutes course commencement.

Academy-Initiated Cancellation or Rescheduling: 

• TAAS IT Academy reserves the right to reschedule or cancel a course due to instructor unavailability, insufficient enrollment, or unforeseen circumstances.
• If a course is rescheduled, students may transfer to the next available session at no additional cost.
• If a course is canceled and no alternative session is available, students will receive a 100% refund.
• TAAS IT Academy is not responsible for any external costs incurred by students (e.g., software, equipment, internet, or travel).

 

Refund Processing: 

• Approved refunds will be issued to the original payment method within 14 business days of approval.
• Any transaction fees, processing charges, or currency conversion differences are non-refundable.

Non-Transferability: 

• Course enrollments are non-transferable and may not be assigned to another individual.

Policy Updates: 

• TAAS IT Academy reserves the right to update or modify this policy at any time. Changes will not affect enrollments already in progress.

 

Contact Information: 

For questions or cancellation requests, please contact:

Email: info@taasacademy.com

Phone: +1 (213) 619-7232, +1 (818) 514-3007

Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)